Comcast Xfinity Outage in Houston, Texas (2024)

Comcast Xfinity Outage in Houston, Texas (1)

Some problems detected

Users are reporting problems related to: internet, tv and wi-fi.

The latest reports from users having issues in Houston come from postal codes 77002, 77007, 77052, 77019, 77004, 77006, 77011 and 77003.

Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.

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What isn't working?

Please let us know what issue you are experiencing with Comcast Xfinity:

Thank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!


In the last three months, how would you rate Comcast Xfinity?

2.20 out of 5 126,045 ratings

Thank you!

Problems in the last 24 hours in Houston, Texas

The chart below shows the number of Comcast Xfinity reports we have received in the last 24 hours from users in Houston and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Comcast Xfinity Outage in Houston, Texas (9)

July 10: Problems at Comcast Xfinity

Comcast Xfinity is having issues since 12:40 AM EST. Are you also affected? Leave a message in the comments section!

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Most Reported Problems

The following are the most recent problems reported by Comcast Xfinity users through our website.

  1. Comcast Xfinity Outage in Houston, Texas (10)

    Internet (60%)

  2. Comcast Xfinity Outage in Houston, Texas (11)

    TV (12%)

  3. Comcast Xfinity Outage in Houston, Texas (12)

    Wi-fi (12%)

  4. Comcast Xfinity Outage in Houston, Texas (13)

    Total Blackout (7%)

  5. Comcast Xfinity Outage in Houston, Texas (14)

    E-mail (6%)

  6. Comcast Xfinity Outage in Houston, Texas (15)

    Phone (3%)

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Live Outage Map Near Houston, Harris County, Texas

The most recent Comcast Xfinity outage reports came from the following cities:Houston, Missouri City, Bellaire, Pasadena, Kinwood and Stafford.

Loading map, please wait...

CityProblem TypeReport Time
Comcast Xfinity Outage in Houston, Texas (16)HoustonInternet
Comcast Xfinity Outage in Houston, Texas (17)HoustonInternet
Comcast Xfinity Outage in Houston, Texas (18)HoustonInternet
Comcast Xfinity Outage in Houston, Texas (19)HoustonWi-fi
Comcast Xfinity Outage in Houston, Texas (20)HoustonInternet
Comcast Xfinity Outage in Houston, Texas (21)HoustonInternet

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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

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Comcast Xfinity Issues Reports Near Houston, Texas

Latest outage, problems and issue reports in Houston and nearby locations:

  • Comcast Xfinity Outage in Houston, Texas (22)brando (@aboyhasnohoes) reported fromHouston, Texas

    @Xfinity please advise! Why is the DVR feature not working for me.

  • Comcast Xfinity Outage in Houston, Texas (23)Bria👸🏾 (@_xoBellaB) reported fromHouston, Texas

    ughhh xfinity are doing repairs in my area so the wifi down and top it off i have sprint so my internet is acting sh*t 🙄 i hate it here

  • Comcast Xfinity Outage in Houston, Texas (24)Donald Chambers (@DonaldChambers) reported fromHouston, Texas

    @comcastcares Sorry @comcastcares, I didn’t get your reply. There seems to be something wrong with your internet connection. Please power cycle your modem and contact me again in 10 minutes when you are connected. This should fix your issue

  • Comcast Xfinity Outage in Houston, Texas (25)DJPOTT (@PRINCESSOFTRILL) reported fromHouston, Texas

    Finally see a damn xfinity truck lord knows we need our internet in this house 🥴

  • Comcast Xfinity Outage in Houston, Texas (26)ab 🇳🇬 (@stilltrilll) reported fromHouston, Texas

    I need a xfinity log in to watch this damn show idk why i got At&T 😒

  • Comcast Xfinity Outage in Houston, Texas (27)DoughNAtionssss $$ Giftsss Giftsss (@MetresRose) reported fromHouston, Texas

    I’m leaving @ATT rude ass and switching over all my accounts to @Xfinity tonight!!! These ******* hung up in my face 3 damn times

  • Comcast Xfinity Outage in Houston, Texas (28)Mr. Blaaaaaaake (@MBlaaaaaaake) reported fromHouston, Texas

    @Xfinity I spend 10 minutes on hold to have a customer service rep at their home have me listen to their life because they have no idea that I am@on the line and then I am told they have to hang up because a sharper image call came in and they have to take it. #awesometown

  • Comcast Xfinity Outage in Houston, Texas (29)🏁THE MARATHON CONTINUES🏁 (@Erybdyh8CHRIS) reported fromHouston, Texas

    Xfinity need to get they sh*t together this morning

  • Comcast Xfinity Outage in Houston, Texas (30)Robert DeForde (@def_robert) reported fromHouston, Texas

    I’ve never experienced worse customer service than with @Xfinity

  • Comcast Xfinity Outage in Houston, Texas (31)Carey Mansfield (@Carey_Mansfield) reported fromHouston, Texas

    Left AT&T for Comcast xfinity for internet & TV service because the old & tired DSL broadband key failing and kicking me off of Critical conference calls. AT&T refuses to bring the fiber service (18ft from house) to myself and many go my neighbors! Best move ever!! #xfinity, #att

  • Comcast Xfinity Outage in Houston, Texas (32)Cherry Westmoreland (@cherryswestmo) reported fromHouston, Texas

    @Xfinity I’m on the line with customer service now to get it resolved.

  • Comcast Xfinity Outage in Houston, Texas (33)QueenMimi (@Mia_IsHisQueen) reported fromMissouri City, Texas

    @Xfinity it’s sad that you all don’t see home security essential to ensure your customers have their home security!! It’s also sad that your customers can’t reach a live person in the time of need because of that overbearing automated service! Thank you @VivintHome

  • Comcast Xfinity Outage in Houston, Texas (34)Victoria Ferrari🏎, ISF-C (@victoria0429) reported fromHouston, Texas

    @Rhyno_24 2020's customer service is run by Comcast, so umm yeah good luck with that. Now please enjoy this music while we put you on a short indefinite hold.

  • Comcast Xfinity Outage in Houston, Texas (35)Aaron (@aaronshelton76) reported fromHouston, Texas

    @therealjoko Damn I gotta call xfinity

  • Comcast Xfinity Outage in Houston, Texas (36)Carey Mansfield (@Carey_Mansfield) reported fromHouston, Texas

    Left AT&T for xfinity for internet & TV service because the old & tired DSL broadband keeps failing and kicking me off of Critical conference calls. AT&T refuses to bring the fiber service (18ft from my house) to myself and many of my neighbors! Best move ever!! #xfinity, #att

  • Comcast Xfinity Outage in Houston, Texas (37)Josh Powers (@powersjosh) reported fromHouston, Texas

    Trying to #WorkFromHome but suffering through ANOTHER @Xfinity outage in my neighborhood. Same thing happened last week. Be better guys!

  • Comcast Xfinity Outage in Houston, Texas (38)Cherry Westmoreland (@cherryswestmo) reported fromHouston, Texas

    @Xfinity This has happened every other day. If it isn’t out then it’s super slow. Keep in mind we pay about $350 a month for your service.

  • Comcast Xfinity Outage in Houston, Texas (39)Diet.co*ke (@mat30aguilar) reported fromHouston, Texas

    @Xfinity @cheolseul Nahh it's just slow,😭 I've done that too many times.

  • Comcast Xfinity Outage in Houston, Texas (40)Carey Mansfield (@Carey_Mansfield) reported fromHouston, Texas

    Left AT&T for xfinity for internet & TV service because the old & tired DSL broadband key failing and kicking me off of Critical conference calls. AT&T refuses to bring the fiber service (18ft from my house) to myself and many of my neighbors! Best move ever!! #xfinity, #att

  • Comcast Xfinity Outage in Houston, Texas (41)QueenMimi (@Mia_IsHisQueen) reported fromMissouri City, Texas

    @Xfinity I moved and you all aren’t sending out techs unless it’s new service and have cancelled all home security installs here in houston!!

Comcast Xfinity Issues Reports

Latest outage, problems and issue reports in social media:

  • Comcast Xfinity Outage in Houston, Texas (42)Killing The Business Wrestling Podcast! (@killingthebizVT) reported

    @Xfinity I complained about the service was costing me problems and was ignored. Now, your service is costing me money. You WILL NOT be receiving any payments from me this month and if I get cut off, still saves me the headache from calling your half *** customer service.

  • Comcast Xfinity Outage in Houston, Texas (43)jaydee (@fockruck) reported

    Yo @Xfinity, thanks for bringing 1900s or i do not know when. Ive seen people come out their houses for a long time. But man 12 hrs already had passed, please fix the damn internet!

  • Comcast Xfinity Outage in Houston, Texas (44)Jer (@tacogladiator) reported fromLowell, Indiana

    @NHLBlackhawks way to go. Gotta sign up to watch 1 damn game? There’s total garbage on comcast sports right now.

  • Comcast Xfinity Outage in Houston, Texas (45)Dianne (@DianneandDaisy) reported

    @Polar_Nerd 30,000 empls and none can fix. Their error but accuse me of making it. Will be contacting @Verizon upper level management, when I get internet back, to identify the supervisor who essentially said I lied. Gonna lose a customer that has been with them for 30 yrs. Comcast’s gain.

  • Comcast Xfinity Outage in Houston, Texas (46)💜 Muppet_VT 💜 🔞 Goth Femboy Vtuber Mess! 🥺👉👈 (@muppet_vt) reported

    Bruh I do NOT NEED MY INTERNET GOING DOWN TODAY **** OFF COMCAST AND BE RELIABLE!

  • Comcast Xfinity Outage in Houston, Texas (47)gingerkid (@gingerkid1616) reported

    @comcast sixteen going on 17 hour outage in our area not an xfinity crew or truck to be seen anywhere. For what you charge a month it’s ridiculous #xfinityoutage #XFINITY

  • Comcast Xfinity Outage in Houston, Texas (48)🅰️ (@ashleyyyymd) reported

    the type of cellular service i get from xfinity mobile should be illegal

  • Comcast Xfinity Outage in Houston, Texas (49)Ständig Umbauen ***** (@SkywayWilly) reported

    @EmmaDanielle4 @BenPopeCST I get Disney+ for soccer, college sports, and Get Back.I get Paramount+ for soccer.Xfinity is my cable provider, but Peaco*ck sucks for soccer.I get Apple+ for Ted Lasso, which is a show about soccer.I get Passport which does not have soccer programs.Anything else is a bonus.

  • Comcast Xfinity Outage in Houston, Texas (50)Danny 🇺🇸🍕🚲🏒😜🐘🐸 (@FunkyPopsicles) reported

    @Xfinity is garbage. I just bought a new computer but cannot even connect to Wi-Fi? Pitiful. Your service sucks ***.

  • Comcast Xfinity Outage in Houston, Texas (51)ArrowheadDude (@ArrowheadDude) reported

    Scratch that my comcast internet is ******* up alot and causing dropped frames today so im gonna cancel stream and come back sunday! luckily saturday aka tommrow another comcast tech is coming to check out the situation..

Comcast Xfinity Outage in Houston, Texas (2024)

FAQs

How do I find out if Xfinity is down in my area? ›

Check for service outages in your area by visiting the Xfinity Status Center. You can view outage maps and get an estimated timeline for when you'll be reconnected. Remember to make sure your cables are tightly connected to both your device and your power outlet.

Why does Xfinity go down so much? ›

Why does Xfinity keep having outages? Xfinity outages can be caused by bad weather, power outages, cut fiber lines in the wider network, and much more. Multiple short but frequent outages, however, are likely caused by one of two things: Network upgrades in your neighborhood or faulty equipment or wiring at your home.

Why is my Comcast not working? ›

If one or more of your Xfinity services isn't working, you can check to see if a service outage has been reported in your area in a few different ways. If you don't need instructions, you can visit the Status Center, log in to your account and check service outages in your area.

Does Xfinity work in Houston? ›

Xfinity provides internet service in the Houston area, including Pasadena, Bellaire, Pearland and Baytown.

How do I know if my network is down in my area? ›

Check your internet providers' social media accounts, as sometimes companies will use these platforms to post information about outages and planned works. Still nothing? Also check its website or app (you may have to log in to your account first, so keep your details handy).

Why does Xfinity WiFi keep saying no internet connection? ›

Check the device WiFi settings to ensure WiFi is on. Confirm the equipment cables are plugged in and the coaxial cable has been tightened as much as possible using your fingers to both the wall outlet and your modem or gateway. Make sure you are within a reachable WiFi coverage area from the modem or router.

Are people dropping Xfinity? ›

The move from Comcast comes after it reported in its first-quarter earnings for 2024 that in the U.S., it lost about 65,000 broadband customers and roughly 487,000 video customers during the quarter. Its revenue it made from residential video subscribers also shrunk by 6.9%. A Comcast Xfinity van.

Why does Xfinity have random outages? ›

This happens most often when: there is an issue with Comcast's Internet infrastructure; network is overloaded, especially Wi-Fi. This happens in crowded areas – on the street, stadiums, concerts, etc.

Does Xfinity purposely slow down internet? ›

While the policy is vague about what “network management” means, we can safely assume Xfinity is throttling its customers when it detects network congestion. If you live in a household that streams in UHD on different devices at the same time, it's safe to bet Xfinity will throttle your connection at some point.

How do I speak to a real person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Are Comcast and Xfinity the same? ›

Xfinity is the TV and internet service provider for consumers, while Comcast is the company that owns Xfinity (and other brands, like NBCUniversal). That's not so confusing after all, right?

Who has the best WiFi? ›

Compare the Top Internet Providers
ProviderForbes Home RatingBest For
AT&T Internet4.5Best Overall
T-Mobile Home Internet4.3Best Pricing
Comcast Xfinity4.3Best Plan Selection
Verizon Fios4.2Best Value
6 more rows
Apr 22, 2024

Does Comcast operate in Texas? ›

Comcast Business in Texas

Powered by the nation's largest Gig-speed network, Comcast Business delivers fast connectivity through advanced business Internet, phone, TV, video monitoring, and cloud solutions.

What carrier is with Xfinity? ›

Comcast's Xfinity Mobile uses Verizon's network for its coverage. Is 5G included?

How do I check my Internet connection on Xfinity? ›

You can troubleshoot connectivity issues using the Xfinity app. Select WiFi and click the Troubleshoot option. If our system detects a problem we can't fix online and a visit is required, you have the option to schedule a technician visit.

How do I speak to a live person at Xfinity? ›

How To Contact Xfinity
  1. Comcast Cable, One Comcast Center. 1701 John F. Kennedy Blvd. Philadelphia, PA 19103.
  2. 1-800-xfinity (1-800-934-6489)

Why is Xfinity showing no signal? ›

Troubleshooting steps

Hand-tighten all cable connections to make sure they're not loose. If using an HDMI cable to connect the X1 TV Box to the TV, confirm that it's plugged into the proper locations. Power on both the TV and the X1 TV Box. Confirm that the TV is set to the proper input.

Why is Xfinity not in my area? ›

We may not be able to provide service to you if: You live outside of our service area. Your address is more than 300 feet from our physical network. We haven't extended our service line to your address.

References

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