Dayforce HCM Erfahrungen (2024)

Produktbewertung

Produktbewertung

• 5,0(440)
• 4,0(383)
• 3,0(105)
• 2,0(14)
• 1,0(13)

Länder

Länder

• Deutschland
• Vereinigte Staaten
• Kanada
• Vereinigtes Königreich
• Indien

Nutzung

Hast du Dayforce HCM bereits verwendet?

Teile deine Erfahrungen mit anderen Softwareinteressenten.

Eine Bewertung schreiben

Dayforce HCM

5,0vor 9 Monaten

Kommentare:I love the software platform. I was the project leader during implementation and have been the Administrator since. This is in addition to the Payroll Manager, Benefits Manager, Leave of Absence Administrator and Entitlements Manager. I could not do all of this if the software was exceptional.

Vorteile:

Dayforce is fully integrated and offers real-time data. The features are easy to use and understand. There is full transparency for both managers and employees. There is a full arsenal of reporting and dashboard options so downloading information is easy. While customization costs, it is an effective way to ensure that the look and feel convey your environment.

Nachteile:

Any changes needed to your set up result in very high priced change orders, even when the change requested is because of Ceridian issue. The service time for these change projects can sometimes be in excess of 6 months.

In Betracht gezogene Alternativen:

Dayforce User/Admin 5+ years

4,0vor 2 Monaten

Kommentare:Our overall experience with Dayforce has been great, we have used it for 5+ years and don't plan on leaving anytime soon!

Vorteile:

I like that the system is very intuitive and has many modules that we use and connect. We used Dayforce for payroll, benefits, recruiting, performance, compensation, and so on. The system is very user friendly and easy to use.We also use Dayforce Wallet which is the on demand pay feature and is a huge sucess with our employees.

Nachteile:

We struggle occasionally with bugs within certain modules, specifically recruiting. When this happens it's very hard to complete tasks.

In Betracht gezogene Alternativen:

Dayforce - Implementation Beware

3,0vor 5 Jahren

Kommentare:Bumpy at best. Some days I actually say I miss ADP.

Vorteile:

I like the 'one' database aspect the best.

Nachteile:

Implementation was very lacking. Nearly a disaster. I am over 2 years in and still have not been able to get everything we originally intended to do up and running.

Dayforce Review

5,0vor 3 Monaten

Vorteile:

How robust it is. If you can think it, the product can likely do it.

Nachteile:

The reporting feature. It is difficult to navigate and understand

Dayforce Review

4,0vor 3 WochenNeu

Vorteile:

Dayforce has many great features. The HUB is a great new additional in the last 2 years. It provides a great place to house important information easily. Onboarding is really nice and streamlined. It is easy to navigate and set up. If you have the Onboarding HUB, visibly it provides a new start to the candidate experience. I have worked with the Performance and Compensation module the last 3 years and it has a lot of neat functionality and pretty easy to navigate.

Nachteile:

Dayforce is very technical. It is nice to know you can build customize forms but not coming from an IT background, trying to learn SQL has been a challenge. There are a lot of nice reports but it is very challenging to set up certain reports utilizing custom fields. Dayforce is constantly enhancing their products but continually to have to pay for each new enhancement the majority of the time is challenging especially coming from a Non-Profit world when we already utilize most of the system.

Dayforce Review

4,0vor 4 WochenNeu

Vorteile:

Product offers a wide array of HR/Payroll modules. Easy to streamline processes and allows clients to customize their environment.

Nachteile:

Cost has increased and changes in the environment continuously happens that clients are not able to keep up and often run into as they encounter an issue to a process that was working before but has stopped working due to software update.

Dayforce HCM

5,0vor 2 MonatenNeu

Vorteile:

Dayforce is easy to use when it is set up to meet your organization's policies. They walk you through the whole process and their customer service is quick to respond when you have problems.

Nachteile:

They frequently do updates which is a good thing and they also notify you on upcoming updates. I don't think this is bad though.

Dayforce is great!

4,0vor 2 Monaten

Kommentare:Overall, I have enjoyed using Dayforce over the last nine years, watching them grow as a company and develop around the needs of the client has truly been awesome!

Vorteile:

I love that it is one platform for all features.

Nachteile:

I wish there were better filtering options in some features.

Why Dayforce HCM Is The Best

4,0letzten MonatNeu

Vorteile:

It is a great performance management solution and comes with great employee scheduling features.

Nachteile:

It has been capable with no major shortcomings.

Dayforce product review

4,5vor 8 Jahren

Vorteile:

Very user friendly and easy to use, especially for employees who are proficient in technology. Timesheet and scheduling modules provide a great snap shot of employees approvals, balances and work schedule. One of my favorite features is the ability to delegate user access and privileges for holiday coverage.

Nachteile:

Slow client solution response times. If you are requesting a special report or task, it can take awhile to have that request completed. I had to wait over a month for my custom compensation report. Solution response time for any issues that impact the business are a lot quicker (a couple of business days) however I would still prefer it was quicker.

In Betracht gezogene Alternativen:

Experience with Dayforce

3,0vor 11 Monaten

Kommentare:Overall it was decided the product was not the right fit for the organization.

Vorteile:

The initial platform was nice. The way the product was explained to be simply access and easy to maneuver from step to step when onboarding new employees.

Nachteile:

The site would have constant technical issues. Not user friendly at all. The EDI feeds and all

Dayforce HCM Review: A Comprehensive Solution

5,0letztes Jahr

Kommentare:Overall Experience Review for Dayforce HCM: Dayforce HCM is a great HR software solution for businesses looking for a comprehensive solution. It has a wide range of features and is relatively easy to use. However, its cost and complexity may be a hindrance for some businesses.

Vorteile:

Dayforce HCM Positive Aspect Review: Dayforce HCM is an incredibly comprehensive HR software solution that provides a wide range of features to help streamline the HR process. It is user-friendly and offers great customer service.

Nachteile:

Dayforce HCM Negative Aspect Review: Dayforce HCM can be quite expensive and its learning curve can be steep. Some of the features can be a bit tricky to use and the interface can be a bit cluttered.

In Betracht gezogene Alternativen:

Dayforce

4,0vor 7 Monaten

Kommentare:Customer support needs improvement

Vorteile:

Real time payroll calculation is extremely beneficial.

Nachteile:

Customer support is very difficult, often a language barrier.

In Betracht gezogene Alternativen:

My thoughts about Dayforce being an employee and a customer

5,0vor 7 Monaten

Kommentare:Dayforce is a company that has very high standards for themselves, they keep continuously innovating themselves and are uphold the ideals of a company that stands by "Makes work life better"

Vorteile:

Workforce Management is a very advanced module that has plenty of pay policy rules and qualifiers to ensure automated set up of CBA rules

Nachteile:

Small things like having the ability to filter on pay codes in the set up screen can make a lot of difference to power users like me, but this is not a deal breaker by any means. Improvisations can be done but critical functionalities are already well established

In Betracht gezogene Alternativen:

Decent HR Software Program That Gets the Job Done

4,0vor 5 Jahren

Kommentare:Dayforce HCM is our main source for anything employee-related and it has been a consistent and useful resource for us. It has the information we need and when we need it, and we can trust and depend on them to provide the functionalities we require. Although not as UI/UX friendly as other software platforms such as Workday, it is a relatively cheap platform that allows employees to do what they need to do.

Vorteile:

Dayforce HCM is a good HR software program in that it is a cloud-based platform for workforce management and other essential things such as payroll, benefits, and document management. It essentially gets the job done for the common employee and offers enough functionality to be a useful platform.

Nachteile:

The overall aesthetic feel and functionality wasn't as smooth and intuitive as the previous HR software our company used, which was Workday. It's not a dealbreaker but it goes a long way to empower the user to feel like they understand and to a large degree have a comfortable control of the app in the first few experiences.

Ceridian

5,0vor 2 Jahren

Kommentare:My overall experience is great. I so rarely have an issue I cannot solve on my own. The software is easy to use and the customer support is friendly and super helpful. Not 1 complaint on my end.

Vorteile:

EVERYTHING!!!!! I love how simple it is to use, straight-forward, I so rarely have to call for issues and when I do need customer support they have all the answers quickly and efficiently.

Nachteile:

Nothing I absolutely love this software for Payroll.

Expect the Unexpected

5,0vor 7 Jahren

Kommentare:We are overall extremely pleased with Ceridian and our vendor partnership with them. They truly take the time to get to know your business and your needs and help decide what the best solutions are for your business - which may not by the newest product they are selling. We have a very complex payroll, and we have the right solution for us at the present time. We also continue to find new ways to leverage the WFM platform to capture as much information as possible about time, labor and attendance. If you are considering making the change to Dayforce, you can't be prepared enough. You need to understand your own policies and procedures like the back of your hand as well as have the ability to explain the same to the implementation team. They will do their best with the information you provide, but it is up to you to ensure they understand and to test everything multiple times to make sure it is what you need.Keep in mind, the platform is highly configurable. As mentioned earlier, we have a rather complex payroll. We have six separate payrolls that combine hourly, salary, weekly, biweekly, union, non-union, etc. A little of everything. The policies for each payroll are entirely different, and both Ceridian HPL and Dayforce handle it without any problems. Here and there we have had to be creative - but it was still able to be accomplished.I have been working in HR and payroll for 15 years and have used numerous different vendors/software over the years. None of them are 100% perfect. But Ceridian comes the closest. It is the most configurable and provides the best ad-hoc reporting tools out there. We have been able to automate many processes that used to be manual systems. This has freed up our HR staff to be more hands-on with employee onboarding, engagement, and development instead of stuck behind their desk completing transactional tasks.

Vorteile:

It is highly configurable. It handles changes due to union contracts with ease.

Nachteile:

The new HTML timesheets have some quirks. I feel hopeful they will be worked out.

Dayforce has completely changed how we do life at Kern Health Systems HR.

5,0vor 7 Jahren

Kommentare:HR efficiencies, ROI by 60% over our other provider in the first month and a support team that truly supports their clients efforts. I feel like we have gained a partner not a vendor.

Vorteile:

We love that we have been able to go paperless in all of our HR processes from application to termination. We no longer use paper apps, compensation change forms, benefits apps, or onboarding documents. Everything is paperless. We can look in the system and see where approvals are sitting. This has made our HR flows and processes so much easier and efficient. We also love the one employee record. From application to hire we only have to enter their information once. We have significantly cut down on our errors and the spreadsheets we used to keep to follow all of our processes. Our Onboarding is streamlined and professional. New hires can fill out all of their documents prior to the first day of work, so that we can maximize our first day with them. And finally Support. The Support Team is world class. I can't speak highly enough about the responsiveness, expertise and efficient way the support team works with their clients! Ceridian gets an A+ for their support.

Nachteile:

Prior to the newest upgrade to 53, Reporting was a bit clunky and difficult to understand. As a busy HR Leader, I don't have extensive time to take a bunch of classes to learn how to run reports. They need to be easy, user friendly and intuitive. Prior to the upgrade they were not. The new Reports module has come a LONG way in improving this. The reporting module is now in HTML and much easier to understand and use. Other than that, I cannot think of one other Con to the Dayforce system. I came from a very different provider that I was extremely displeased with, so it makes it a little more challenging to find Cons. I am very happy with the decision to move to Ceridian.

Creating a partnership for the 21st century and beyond!

5,0vor 11 Monaten

Kommentare:For the first time, we are able to provide our Executive team an HR Scorecard with data that is trusted. Because the system is fully integrated each process can feed the next. For example, Salary Planning is completed after performance reviews. The performance ratings pull into the compensation planning feature, which when completed and approved, get posted to payroll without human intervention or possibility of data entry errors. When errors affect employee data and pay, we are not providing the best employee experience. This system mitigated the risk of errors with the ability to integrate so many of our HR processes.

Vorteile:

We came from an environment that used 7 different systems and did not integrate well. Dayforce's fully integrated HRMS has made a wolrd of difference within our organization. Not only has it alleviated administrative burden on HR, but our managers have more information at their fingertips that allows them to make sound decisions and perform efficiently.

Nachteile:

I can't say that there is a feature that I like least. We implemented the full suite (minus benefit administration) at the same time, so there is definitely a learning curve when configuring that many modules at the same time. In fact, there are modules that we are still learning the full capabilities of and have yet to fully maximize every aspect of this system.

Dayforce is one of the top HR & Payroll Platforms

4,0vor 7 Monaten

Kommentare:Over all my experience has been positive. Dayforce is a very powerful Hr & Payroll Platform that can be overwhelming if you do not put the time and energy into learning it and keeping up with all the updates.

Vorteile:

Ceridian Dayforce is the best HR & Payroll platforms I have used. The large support community from both Ceridian Dayforce and more importantly the support you receive from fellow customers is very helpful.

Nachteile:

Constant updates to the platform so much that it is very difficult to keep on top of everything, especially if you have other job duties outside of HR & Payroll. We used to have a dedicated CSR and have one on one personal web meetings so we can address issues we had that were not getting attention by Support and our CSR would keep us updated on changes that would effect us directly. As Ceridian Dayforce has grown this individual support has been discontinued in favor or a monthly webinar where Ceridian tells everyone as a whole what is going on with the platform, and there is very little feedback the customers can give in return. I find these much less useful than the previous Monthly Support Calls. We also have issues with Dayforce when dealing with Tax Profiles of J1 Visa students since they do not have to pay Unemployment and FICA Taxes. We usually onboard hundreds of these employees every year and then have to manually correct the taxes for each employee. We have made repeated requests to support for a way to simplify this with an employee profile for J1 Visa students that would have the tax profile built in, but Ceridian has said this is not possible. What is frustrating is we where using software 10 years ago that could do this for us.

DayforceHCM - One Year After Implementation

5,0vor 7 Jahren

Kommentare:Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider. Con: We do not have enough time to explore/implement the many features available.Overall Satusfaction: Dayforce provides everything we need!Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.

Good if you need basic, cheap software; a joke otherwise

3,0vor 5 Jahren

Kommentare:I had a love/hate relationship with it. It was easy to log in and out, the basis of the system to track employee hours. Many times in 2016/2017, the software wouldn't read those clicks though, so myself or colleagues would be working for several hours or off work for several hours only to realize our logging in or out hadn't took. Then we'd have to bother our boss to do it, who was hostile about doing so. Having worked in tech, I understand bug issues, but this is a big one to have. The software is affordable, which is why our company chose it. If the bug issues were resolved for good, I'd feel more confident recommending it.

Vorteile:

I liked that the buttons were big and accessible and easy to see, and that they later modified different types of clocking in and out (lunches, etc). When they updated the software, you could tell they tried (and succeeded, partially) in simplifying some of the screens for users.

Nachteile:

Past versions of Dayforce would freeze up a bit. Also, any time anything went wrong (sometimes a log in or out didn't take, sometimes a time would need to be edited) the manager or boss would have to personally modifying these issues. Under good management, this wouldn't be an issue. Under bosses who can barely handle stress and take systems errors out on their employees, it's a complete nightmare situation. This is where Dayforce could really look beyond coding issues and consider how to socially engineer better customer service solutions so even technically challenged supervisors can use the system easily.

Empowering Team Members

4,0vor 7 Jahren

Kommentare:Overall, we have truly benefited from partnering with Dayforce. Our team members are excited about the user friendliness of the program, the accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically. Our managers have raved about being able to schedule within labor guidelines and team member availability. Time Off requests are easier to track, schedule, approve/decline. Personal Action Form items that require approval are now electronic, which has smoothed out our process. We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity, we have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Vorteile:

• Our team members are excited about the user friendliness of the program,• Great to have accessibility from their mobile devices and the functions that empower them to submit requests & changes electronically.• Managers have raved about being able to schedule within labor guidelines and team member availability.• Time Off requests are easier to track, schedule, approve/decline.• Personal Action Form items that require approval are now electronic, which has smoothed out our process.• We have seen a decrease in the amount of paperwork that was being processed & tracked, we have seen an increase in managerial productivity,• We have seen a time savings in our payroll processing and an improvement in our reporting capabilities.

Nachteile:

Implementation might drive you crazy, but your team will be elated & productivity improved. It would have been helpful to know more about what was required & expected for implementation so we could have made better decisions with assigning responsibilities during the implementation process.

In Betracht gezogene Alternativen:

Dayforce Makes it Easier

4,0vor 6 Monaten

Vorteile:

Ease of use. User friendly. Mobile capabilities.

Nachteile:

Reporting cannot combine timesheet and payroll reports.

In Betracht gezogene Alternativen:

Ask the questions up front

2,0vor 7 Monaten

Kommentare:Dayforce has automated some of our HR services

Vorteile:

It’s cloud based so it can be accessed from anywhere.

Nachteile:

The reporting, however ax compliance, & customer service is something that needs help. The response to issues (always an issue somewhere) is not communicated. They just tell you it’s fixed. It’s difficult to deal with people in another country that don’t understand our laws.