Optimum Outage in The Bronx, New York (2024)

The latest reports from users having issues in The Bronx come from postal codes 10469, 10456, 10458, 10467, 10473, 10468, 10451 and 10452.

Optimum by Altice offers cable television, internet and home phone service under the Optimum Online, Optimum TV and Optimum Voice brands. Optimum serves homes and businesses in New York, New Jersey, Connecticut, and parts of Pennsylvania, as well as Colorado, Montana, Utah and Wyoming.

Problems in the last 24 hours in The Bronx, New York

The chart below shows the number of Optimum reports we have received in the last 24 hours from users in The Bronx and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

June 14: Problems at Optimum

Optimum is having issues since 01:40 PM EST. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Optimum users through our website.

1. 

   Internet (55%)

2. 

   TV (20%)

3. 

   Wi-fi (12%)

4. 

   Total Blackout (6%)

5. 

   E-mail (5%)

6. 

   Phone (3%)

Live Outage Map Near The Bronx, Bronx, New York

The most recent Optimum outage reports came from the following cities:New York City, The Bronx, Brooklyn, Hackensack, Malverne, Yonkers, Jersey City, Queens, West New York, Union City, Hastings-on-Hudson, Secaucus, Little Ferry, Hoboken and Westwood.

City	Problem Type	Report Time
New York City	Internet	33 minutes ago
The Bronx	Wi-fi	an hour ago
The Bronx	TV	2 hours ago
The Bronx	TV	3 hours ago
The Bronx	TV	4 hours ago
New York City	Wi-fi	4 hours ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Optimum Issues Reports Near The Bronx, New York

Latest outage, problems and issue reports in The Bronx and nearby locations:

• Kyle Johnson (@kyleharry) reported a minute agofromBrooklyn, New York

  @OptimumHelp Heyyyy I dm'd you 24 hrs ago and no response! Been without internet for 2 days!!! Restarted modem multiple times. Please help and please make an offer of compensation for two lost days of service! 😡

• Never to late fitness (@FitnessNever) reported a minute agofromBronx, New York

  @optimum is there a internet outage in 10457 area. They need to send notice to ppl if so.. this is the second time this week

• Brett (@Bsofferman) reported 3 minutes agofromTeaneck, New Jersey

  @OptimumHelp absolute worst customer service and business to deal with. Upgrading to Altice and current cable gets disconnected. 6 hours over 2 days trying to straighten it out. Still not reconnected

• PrivateWeakless (@shawnstarsamuel) reported 12 minutes agofromBrooklyn, New York

  @OptimumHelp is there in outage in brooklyn 11212

• Burrr (@guccidatt) reported 15 minutes agofromBronx, New York

  @OptimumHelp my cable bill went from 140 to 250 all within a year despite no upgrades and continued sh*tty service.... can someone respond

• 🦅PAUL DA BROWN RANGER 🦅 (@Damn_You_Paul) reported 23 minutes agofromBrooklyn, New York

  @OptimumHelp okay y’all are pissing me off is there a outage in y’all area cause bushwick has had no internet for hours y’all costumer service sucks I am about to go to verizon Fios

• Burrr (@guccidatt) reported 28 minutes agofromBronx, New York

  Once again @optimum @OptimumHelp I’m having the worst experience with your service, pls have somebody contact me before I just cancel this sh*t all together

• $p3aKHoW1F33L (@p3akhow1f33l) reported 34 minutes agofromBronx, New York

  Instead we’re stuck with @optimum and their rude reps and scams. Every time you turn around, the bill gets hire and the stations disappear. Yet, @NYCHA keeps the contract with them. Smh. Guess scam artists stick together like birds of a feather.

• Tai Johnson (@TaiDJohnson) reported 39 minutes agofromYonkers, New York

  @optimum Your service in Yonkers continues to get worse every day. #whenyourbaddaysoutweighyourgooditstimetoswitchtoverizon

• Tasha Fierce™💄💋 (@its_tasha_baby) reported 42 minutes agofromBronx, New York

  Waiting on @optimum to come fix my internet that has been down for 2 weeks 😒

• DIANCA LONDON (@diancalondon) reported 43 minutes agofromBrooklyn, New York

  @OptimumHelp My internet has been down for hours. 11233.

• Orlandito,El Lechero Del Boogie Down Bronx (@NegroNenay) reported 44 minutes agofromBronx, New York

  @OptimumHelp this is unacceptable for real. 1.They dont notify you when the service is gonna be interrupt. 2.every day I have to check the speed of my wifi,and no lies always is under 300/300mbps. ex. 230mbps D.L.25.5 U.L.,THATS NOT GOOD. When u have multi devices

• Mind Your Tax Bracket 💵 (@dejvmonet) reported 45 minutes agofromBronx, New York

  @optimum YOUR INTERNET SUCKS. For three hours, I have been reseting the router and modem and it still doesn’t WORK. FIX THIS sh*t

• $p3aKHoW1F33L (@p3akhow1f33l) reported 45 minutes agofromBronx, New York

  I wish @NYCHA would cut the contract with @optimum so residents can get service they can afford. Why pay all this money to #optimum when they can barely keep our service on. This is low income housing, we should have a choice with our providers.

• Joan Henchy (@JoanHenchy) reported 49 minutes agofromYonkers, New York

  So sick of optimum service. WiFi is so unreliable lately. #optimum #WiFi issues #allthetime 😡😡😡

• Vich (@Vich007) reported 51 minutes agofromBrooklyn, New York

  @optimum you are one of the worst unreliable cable company out there. Was trying to be apart of your company. Thanks but no that’s after the customer service that I received from your company this week. If it’s that hard just to set up service. How else would I be treated

• Flash_Photography (@flashphotog15) reported 52 minutes agofromBrooklyn, New York

  @optimum has got to be, literary the WORST ISP. Smh. Way to expensive, most unreliable internet ever. Customer service is horrendous. They will nickle and dime you for EVERYTHING. Might just have to jump to @verizonfios or @TMobile when they start providing home internet.

• Brett (@Bsofferman) reported 56 minutes agofromTeaneck, New Jersey

  @OptimumHelp speaking to my 8th person today. Just keep getting pushed from one department to another and no one has a clue as to do anything. Just terrible customer service

• 𝙂𝙊𝙇𝘿𝙀𝙉𝘽𝙊𝙔 (@GoldenboyFTW) reported 58 minutes agofromBrooklyn, New York

  After months and months I finally got Optimum to fix the issue at the Node that services my block and building. I cannot believe that I managed to get this done but I’m so relieved. This was a saga that I’ll probably have to tell in a video because it’s a nutty story.

• $p3aKHoW1F33L (@p3akhow1f33l) reported 59 minutes agofromBronx, New York

  Oh look @optimum is down and won’t let you speak to a rep to get credited for the outage. Yet, when you do speak to a rep they tell you, “you must report it to a live rep to get credit”. Always a scam. #optimumsucks

Optimum Issues Reports

Latest outage, problems and issue reports in social media:

• Prod by 🌊 (@chilltsunami) reported 3 minutes agofromBrooklyn, New York

  Optimum is definitely the worst internet provider I swear

• Christopher Herman (@consptheory77) reported 3 minutes agofromSan Marcos, Texas

  @WilliamWehrs I work at a motel, and several years ago, the franchise introduced automated system in which AI supposedly crunches revenue numbers from past years and figures our "optimum" rate, and what it figures is almost never correct, because it doesn't consider any other variables

• Young Kakarot 💮 (@6ixTheModel) reported 4 minutes agofromTuckahoe, New York

  My new mission in life is to get decent internet service for Long Island because @optimum is the absolute worst in every possible way

• Danny Mizrahi (@danmiz) reported 9 minutes agofromBrooklyn, New York

  @OptimumHelp trying to set up a new @TiVo with @optimum. So far been on the phone 20 minutes because no one has a clue how to help. #optimum #Amazing #tivo #help #worst

• 💅🏽💕 (@dolllfacetoni) reported 10 minutes agofromNewark, New Jersey

  Optimum is really pissing me off... by next month I’m really canceling my service... I literally watch 3 channels anyway

• Steve Coleman (@SColemanLU) reported 12 minutes agofromFlorissant, Missouri

  @bigmashie2 @jjfpsb I’m sure he’ll be able to help some guys. I also think there will be guys for whom it will be too much to process. If he’s good, he’ll find the optimum info load for each guy. We shall see.

• appalled & outraged (@marica_kim) reported 12 minutes agofromBrooklyn, New York

  @optimum worst customer service. They can’t get my aunts phone to work and want an elderly women to wait 24-72 hours for someone call her.

• Tshan (@tieeshean) reported 12 minutes agofromBronx, New York

  @verizonfios I’m shopping around for a new service provider as my internet with optimum has been out for almost 5 days with no resolution in sight

• Davide Mamone (@davidedm_91) reported 14 minutes agofromManhattan, New York

  Just an update: 14 days later @OptimumHelp did not fix my Wi-Fi in #Brooklyn, their techs did not show up twice to the appointment that we scheduled and it does not care at all of its customers because it knows it is the only company of the area. #Shame. #TuesdayThoughts #Optimum

• Andrew Conway (@Andrew__Conway) reported 14 minutes agofromCottonwood Heights, Utah

  @ELgranqueso951 I’ve never tried any of those tbh. I’ve been using optimum nutrition gold standard whey for the past 4 years and have only good things to say about it